--- title: Careers - Customer Support Engineer description: Ready to join as Customer Support Engineer and make impact within our Customer Success team. Apply now! image: https://old2.bizzmine.com/hubfs/Job%20vacancy%20website_Business%20Consultant%20QHSE.png --- * ![Search-icon](https://old2.bizzmine.com/hubfs/Header%20Megamenu%20Img/Search-icon.svg) * [![Bizzmine_Logo](https://old2.bizzmine.com/hubfs/Header%20Megamenu%20Img/Bizzmine_Logo.svg "Bizzmine_Logo")](https://bizzmine.com?hsLang=en) [![Bizzmine_Logo](https://old2.bizzmine.com/hubfs/Header%20Megamenu%20Img/Bizzmine_Logo.svg) ](https://old2.bizzmine.com/?hsLang=en) * ![Search-icon](https://old2.bizzmine.com/hubfs/Header%20Megamenu%20Img/Search-icon.svg) * [Get a demo ](https://old2.bizzmine.com/request-demo?hsLang=en) en ###### [BIZZMINE PER USER](https://old2.bizzmine.com/request-demo?hsLang=en) [ ###### Quality Manager Lorem Ipsum Dolor sit met, lorem isum ](https://old2.bizzmine.com/en/customer-experiences/barsan?hsLang=en) ###### Safety Manager Lorem Ipsum Dolor sit met, lorem isum ###### IT Manager Lorem Ipsum Dolor sit met, lorem isum ###### End User Lorem Ipsum Dolor sit met, lorem isum ###### [SATISFIED CUSTOMERS](https://old2.bizzmine.com/request-demo?hsLang=en) ###### Staxs How compliance is ensured with BizzMine ###### Beaulieu BizzMine, the QHSE backbone ###### H.Essers BizzMine eQMS, a very intuitive tool ###### Carbogen AMCIS Lorem Ipsum Dolor sit met, lorem isum ###### Limagrain Lorem Ipsum Dolor sit met, lorem isum ###### Discover all stories Lorem Ipsum Dolor sit met, lorem isum ###### SPREADING THE QUALITYOF SECTOR LOREM IPSUM Lorem ipsum dolor sit amet, lorem veluta modemu sit meta lore quality management Dolor sit met, science lorem sector minus LEARN MORE > ###### [Bizzmine QHSE](https://old2.bizzmine.com/solutions/digital-qms?hsLang=en) QHSE software for mid-market to enterprise, strong in regulated industries like pharma, logistics, chemicals, food... [ ###### CAPA Management Continuously improve the efficiency of your QMS ](https://old2.bizzmine.com/en/solutions/capa-management?hsLang=en) [ ###### Document Control Easy version control and document distribution ](https://old2.bizzmine.com/en/solutions/document-control?hsLang=en) [ ###### Complaints Control customer and supplier complaints ](https://old2.bizzmine.com/en/solutions/complaint-management?hsLang=en) [ ###### Training Management Control all training and competency data ](https://old2.bizzmine.com/en/solutions/training-management?hsLang=en) [ ###### Audit Management Organise and track internal and external audits ](https://old2.bizzmine.com/en/solutions/audit-management?hsLang=en) [ ###### Risk Management Inventory and assess the risks in your organisation ](https://old2.bizzmine.com/en/solutions/risk-management-software?hsLang=en) [ ###### Accidents & Incidents Track, report, and analyze workplace incidents ](https://old2.bizzmine.com/en/solutions/accidents-and-incidents?hsLang=en) [ ###### Work Permits Streamline and control work permit processes ](https://old2.bizzmine.com/en/solutions/work-permits?hsLang=en) [ ###### Hazardous Substances Manage chemical SDS and compliance ](https://old2.bizzmine.com/en/solutions/sds-management-software?hsLang=en) [ ###### Inspections Centralise all safety and environmental inspections ](https://old2.bizzmine.com/en/solutions/inspections?hsLang=en) [ ###### Meeting Management Record and manage your meetings with ease ](https://old2.bizzmine.com/solutions/meeting-management?hsLang=en) [ ###### ISO Compliance Structured governance and continuous compliance ](https://old2.bizzmine.com/iso-compliance-software-governance-architecture?hsLang=en) [ See all solutions > ](https://www.bizzmine.com/solutions/digital-qms?hsLang=en#solutions) ###### [Bizzmine VARIO](https://old2.bizzmine.com/solutions/digital-ehs?hsLang=en) HSE Management software for Belgian construction SMEs and public sector [ ###### HSE Solutions Increase the efficiency of your daily HSE management ](https://www.bizzmine.com/solutions/digital-ehs?hsLang=en#solutionsHSE) [ ###### VCA Certification Ensure compliance with safety and health standards ](https://old2.bizzmine.com/certification/vca?hsLang=en) [ See all solutions > ](https://www.bizzmine.com/solutions/digital-ehs?hsLang=en#solutions) ###### [Bizzmine Inception](https://old2.bizzmine.com/en/solutions/inception?hsLang=en) QMS software for SMEs in Care & Cure and AEO [ ###### Learning Management Capture KPIs, monitor them & keep improving ](https://old2.bizzmine.com/en/solutions/inception?hsLang=en) [ ###### Complaints & Reports Define learning content, test knowledge & keep overview ](https://old2.bizzmine.com/en/solutions/inception?hsLang=en) [ ###### Audits & Inspections Manage versions & create workflows, from any device ](https://old2.bizzmine.com/en/solutions/inception?hsLang=en) [ See all solutions > ](https://www.bizzmine.com/en/solutions/inception?hsLang=en#solutions) ###### Webinar recording: Benefits of an integrated QHSE Management System   Discover the advantages where we'll explore how a unified approach can transform your operations.   [ Watch now ](https://resources.bizzmine.com/hse-management-in-bizzmine-qhse?hsLang=en) ![two-happy-businessman-working-laptop (3) (1)](https://old2.bizzmine.com/hs-fs/hubfs/two-happy-businessman-working-laptop%20(3)%20(1).webp?width=2000&name=two-happy-businessman-working-laptop%20(3)%20(1).webp) ###### [INDUSTRIES](https://www.bizzmine.com/en/industry/all-industries?hsLang=en) [ ###### Logistics (GDP) Improve your company’s operational  performance ](https://old2.bizzmine.com/en/industry/qms-gdp-logistics?hsLang=en) [ ###### Pharma (GmP) Organise linked quality processes, according to cGMP requirements ](https://old2.bizzmine.com/en/industry/qms-pharma?hsLang=en) [ ###### Oil and Gas Streamline quality and safety standards ](https://old2.bizzmine.com/en/industry/oil-and-gas?hsLang=en) [ ###### Medical Devices Improve efficiency, compliance and overall product quality ](https://old2.bizzmine.com/en/industry/qms-medical-devices?hsLang=en) [ ###### Food & Beverages Manage quality processes according to FDA, IFS, BRC regulations and ISO 22000  ](https://old2.bizzmine.com/en/industry/qhse-food-and-beverages?hsLang=en) [ ###### Chemicals Streamline safety and quality management with QHSE software ](https://old2.bizzmine.com/en/industry/chemicals?hsLang=en) [ ###### Construction Make safety management efficient with integrated QHSE software ](https://old2.bizzmine.com/industry/construction?hsLang=en) [ ###### Laboratories Improve the quality and safety of your laboratory with eQMS ](https://old2.bizzmine.com/en/industry/qms-laboratories?hsLang=en) [ ###### Care & Cure Improve quality and compliance in healthcare environments ](https://old2.bizzmine.com/en/industry/care-cure?hsLang=en) [ See all industries > ](https://old2.bizzmine.com/en/industry/all-industries?hsLang=en) ###### [CUSTOMER EXPERIENCES](https://old2.bizzmine.com/en/customer-experiences?hsLang=en) [ ###### Beaulieu Bizzmine, the QHSE backbone of Beaulieu ](https://old2.bizzmine.com/en/customer-experiences/bizzmine-the-qhse-backbone-of-beaulieu?hsLang=en) [ ###### H.Essers Bizzmine eQMS, a very intuitive tool for H.Essers ](https://old2.bizzmine.com/en/blog/how-bizzmine-plays-a-crucial-role-in-internal-expension-of-h.essers?hsLang=en) [ ###### CARBOGEN AMCIS Compliance with cGMP is easy with Bizzmine at CARBOGEN AMCIS ](https://old2.bizzmine.com/en/customer-experiences/compliance-with-cgmp-is-easy-with-bizzmine-at-carbogen-amcis?hsLang=en) [ Read all customer stories > ](https://old2.bizzmine.com/en/customer-experiences?hsLang=en) ###### Customer highlight: TotalEnergies   See how TotalEnergies Singapore transformed quality operations with Bizzmine   [ Learn more > ](https://old2.bizzmine.com/en/customer-experiences/total-energies?hsLang=en) ![Bizzmine QHSE Summit Asia-Customer TotalEnergies](https://old2.bizzmine.com/hs-fs/hubfs/Bizzmine%20images/Events/QHSE%20Summit%20Asia%202024/Bizzmine%20QHSE%20Summit%20Asia-Customer%20TotalEnergies.jpeg?width=2000&name=Bizzmine%20QHSE%20Summit%20Asia-Customer%20TotalEnergies.jpeg) ###### [DISCOVER](https://www.bizzmine.com/en/blog?hsLang=en) [ ###### Blog Access a range of expert insights and tools ](https://www.bizzmine.com/en/blog/tag/blog?hsLang=en) [ ###### Video Watch demonstrations and customer success stories ](https://www.bizzmine.com/en/blog/tag/videos?hsLang=en) [ ###### News Stay updated on our news ](https://www.bizzmine.com/en/blog/tag/news?hsLang=en) [ ###### Ebooks Download guides to enhance your QHSE knowledge ](https://www.bizzmine.com/en/blog/tag/ebooks?hsLang=en) [ ###### Events and Webinars Learn more about our upcoming and past events ](https://old2.bizzmine.com/en/blog/events-and-webinars?hsLang=en) [ ###### Customer Stories Read what our customers say ](https://old2.bizzmine.com/en/customer-experiences?hsLang=en) [ Watch Bizzmine's guided tour > ](https://old2.bizzmine.com/guided-tour-bizzmine-qhse-platform?hsLang=en) ![Ebook cover AI in QHSE Management](https://old2.bizzmine.com/hs-fs/hubfs/Scherm%C2%ADafbeelding%202025-06-11%20om%2008.14.06.png?width=2000&name=Scherm%C2%ADafbeelding%202025-06-11%20om%2008.14.06.png) ###### Get the AI Ebook See how AI accelerates your QHSE workflows and boosts decision-making: **minimise errors, maximise efficiency**.    [ Download here > ](https://old2.bizzmine.com/en/blog/ebook-ai-integration-in-qhse?hsLang=en) ###### [ABOUT US](https://www.bizzmine.com/en/about-us/who-we-are?hsLang=en) [ ###### Who we are Discover our mission, vision, and values ](https://old2.bizzmine.com/en/about-us/who-we-are?hsLang=en) [ ###### Work at Bizzmine Join our team and grow your career with us ](https://old2.bizzmine.com/en/about-us/careers?hsLang=en) [ ###### Contact us How can we help you? ](https://old2.bizzmine.com/en/contact-bizzmine?hsLang=en) ###### 🎉 Come celebrate 30 years of Bizzmine with us! Join the community, celebrate 30 Years of Bizzmine with our special magazine.    [ Get the magazine > ](https://old2.bizzmine.com/bizzmine-30-years-celebration?hsLang=en) # Ready to become our Customer Support Engineer… [APPLY NOW >>](mailto:jobs@bizzmine.com) ![Career_Global Field Marketing Mananger](https://old2.bizzmine.com/hubfs/Career_Senior%20Sales%20Manager.jpg) ### ...and drive the success of our company?** ** We are the market leading QHSE SaaS solution in the market, with over 1000 clients worldwide and growing fast. To support our continued growth and ensure an excellent customer experience, we are looking for a Customer Support Engineer to strengthen our Customer Success team, with a specific focus on our Bizzmine VARIO product, but later also in the Bizzmine product itself. **You will play a key role in supporting our customers on a daily basis and ensuring they get the maximum value out of Bizzmine VARIO.** ###### **WHAT WILL YOU DO?** ###### **As a Customer Support Engineer, you are the first point of contact for customers using Bizzmine VARIO.** - You handle incoming support requests via our ticketing system in Hubspot and/or phone. - You analyze reported issues and questions, and provide clear, structured and customer-friendly solutions. -  You guide customers in the correct use of the VARIO product and its functionalities. - You identify recurring questions or issues and proactively suggest improvements. - You collaborate closely with Business Consultants, Product Managers and Development to resolve more complex cases. -  You document solutions and contribute to knowledge bases and user documentation. - You help ensure a smooth and positive customer experience at all times.   [APPLY NOW >>](mailto:jobs@bizzmine.com) ![Het BizzMine sales/customer success team](https://old2.bizzmine.com/hubfs/Training_Skills_MalaikaJustine-1.png) ###### **ABOUT YOU** ###### **You are customer-oriented, solution-driven and enjoy helping people. ** - You have strong analytical skills and enjoy solving functional or technical questions. - You can work independently, but you are also a true team player. - You are structured, stress-resistant and able to manage multiple requests at the same time. -  You communicate clearly and professionally with customers and internal stakeholders. -  Experience within a support role is a plus. - You are fluent in English and Dutch; knowledge of French and/or German is a big plus. -  You are eager to learn and motivated to grow within a fast-paced environment. ![BizzMineOffice](https://old2.bizzmine.com/hubfs/BizzMineOffice.png) ###### **OUR OFFER** - An informal and open company culture within an ambitious organization. - You will work in a young, dynamic team of motivated colleagues on whom you can count and where personal initiative is encouraged. - Of course, we offer you a competitive salary based on your experience, supplemented with an extensive package of extras. - The flexible working hours and the mix between the office and homework ensure sufficient variation in your working week. You can use our inspiring offices in Kortrijk (BE), Ghent (BE), Amsterdam (NL), and Eindhoven (NL). - A healthy balance between work and private life. - We offer up to 24 leave days (+ 12 recuperation days in a 40-hours work week).   [APPLY NOW >>](mailto:jobs@bizzmine.com) ![Team_Office Kortrijk_Landscape Office](https://old2.bizzmine.com/hubfs/Visuals/Website%20visuals/Team/Team_Office%20Kortrijk_Landscape%20Office.jpg) ###### **WHY JOIN BIZZMINE?** At Bizzmine, **we offer more than just a job**, we offer the opportunity to grow a meaningful career in a company that is continuously evolving and innovating. Founded in Belgium, we stay true to our roots while embracing an agile, forward-thinking way of working.  We value connections: to our work, to our customers, and to each other. You’ll join a collaborative, international team where ownership, trust, and openness are encouraged, and **where your work will have a direct impact on how we grow**.  [APPLY NOW >>](mailto:jobs@bizzmine.com) ![Bizzmine Jordy](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/4.webp?width=1200&length=1200&name=4.webp) ![Bizzmine Team Inception](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/3.webp?width=1200&length=1200&name=3.webp) ![Bizzmine Pieter](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/7.webp?width=1200&length=1200&name=7.webp) ![Bizzmine Nathan](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/5.webp?width=1200&length=1200&name=5.webp) ![Bizzmine Fabio Enrico](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/1.webp?width=1200&length=1200&name=1.webp) ![Bizzmine Sibren PJ](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/12.webp?width=1200&length=1200&name=12.webp) ![Bizzmine Team Amsterdam](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/8.webp?width=1200&length=1200&name=8.webp) ![Bizzmine Tom](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/9.webp?width=1200&length=1200&name=9.webp) ![Bizzmine Sofie Eline](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/13.webp?width=1200&length=1200&name=13.webp) ![Bizzmine Will](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/10.webp?width=1200&length=1200&name=10.webp) ![Bizzmine Developers](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/14.webp?width=1200&length=1200&name=14.webp) ![Bizzmine Liam Tom Fabio](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/2.webp?width=1200&length=1200&name=2.webp) ![Bizzmine Team VARIO](https://26631996.fs1.hubspotusercontent-eu1.net/hub/26631996/hubfs/Visuals/Website%20visuals/Careers/11.webp?width=1200&length=1200&name=11.webp) ## Are you the Customer Support Engineer we are looking for? Reach out to us with your motivation and CV. We look forward to meeting you! [ Apply now! ](mailto:jobs@bizzmine.com) ## You are in good company ![BizzMine_Team_001](https://old2.bizzmine.com/hubfs/BizzMine_Team_001.jpg) ![BizzMine_Team_002](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_002.jpg) ![BizzMine_Team_003](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_003.jpg) ![BizzMine_Team_004](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_004.jpg) ![BizzMine_Team_005](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_005.jpg) ![BizzMine_Team_006](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_006.jpg) ![BizzMine_Team_007](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_007.jpg) ![BizzMine_Team_008](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_008.jpg) ![BizzMine_Team_009](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_009.jpg) ![BizzMine_Team_010](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_010.jpg) ![BizzMine_Team_009 (1)](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_009%20(1).jpg) ![BizzMine_Team_002 (1)](https://old2.bizzmine.com/hubfs/Bizmine_2023/Images/BizzMine_Team_002%20(1).jpg) **